Retention and email marketing
Work with people who have already bought: emails, reminders, loyalty programmes and repeat sales. So customers come back instead of leaving after the first purchase.
In plain words
Retention means keeping customers: working with them after the first purchase.
What we do
We build communication with the customer that does not end at payment.
- Set up email sequences: after purchase, reminders, win-back
- Split the customer base into groups
- Design loyalty programmes and repeat offers
- Connect emails with the CRM so they arrive at the right time
Why it matters
A customer who has bought and was happy is more willing to buy again and to recommend you to others.